Refund and Returns Policy
Returns Policy
All items are quality-checked before they are sent.
In the unlikely scenario that your item is damaged, you should notify us of the return within 24 hours days of receiving the goods. Please allow up to 24 hours for a reply. The item needs to be returned to us within 2 days in their original packaging. Please read below to see which items can be returned as some restrictions apply due to hygiene reasons. A full refund will be provided once we receive the items.
All items are quality-checked before they are sent.
In the unlikely scenario that your item is damaged, you should notify us of the return within 24 hours days of receiving the goods. Please allow up to 24 hours for a reply. The item needs to be returned to us within 2 days in their original packaging. Please read below to see which items can be returned as some restrictions apply due to hygiene reasons. A full refund will be provided once we receive the items.
Products are eligible for return if:
Damage occurs to the items during shipment
Damage occurs to the items during shipment
Products are not available for return if:
* The product is damaged as a result of use etc.
* In the event of a customer’s change of mind
* The items don’t suit you
* The items don’t fit you
* The product is damaged as a result of use etc.
* In the event of a customer’s change of mind
* The items don’t suit you
* The items don’t fit you
Any items returned to us will be inspected for damage, use, etc, and be photographed and shared if found. This process is 7-14 business days, an email of findings will be sent once the refund has been approved. All shipping costs will be incurred by the buyer. Including any admin fees and expenses